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"What is the name of the company you represent?" I ask, trying not to sound too mean. (Tele-marketing is just a job after all. And not a very nice one at that.)
Once I am told, I write the name down on my black list and ask the caller to convey the following message: "Tell your employer that I will never again buy one of their products as a direct result of this unsolicited and horribly invasive telephone call."
And I mean it. I stick to my black list. And you know what's scary? Even that doesn't stop the SAME COMPANY from phoning me again.
Basically, what they are saying is: "There's margin to be made here. The money we make off the odd sale is more than the cost of the telemarketers and more than the loss of you ... so screw you, lady. Now. Want to buy insurance?" Call me old fashioned, but I like my market messages palatable.
(At this point, I'd particularly like to thank my car finance company for selling on my cell phone number. You know that balloon payment I still owe you? How about we offset some of the profit you've made from selling off my private details?)
We all experience telemarketing rage, but last week I got to witness a particular low point.
"Is that Sam Wilson?" asked the private number on my cell phone. "I must tell you that this call is being recorded and that FNB is a registered financial services provider and..."
My blood ran cold. Clearly, I must have screwed up and missed the bond payment. And, like everyone else, I am broke so that means...
Breathe.
Breathe.
I know. How could I be so naive? Is it even POSSIBLE to stop paying your bond if you're still getting a regular salary and have no garnishee orders?
I hadn't missed a payment. This was a direct, unsolicited attempt to get me to raise a SECOND bond on my house because "everyone needs a little cash in their wallets these days."
I had difficulty getting my usual patter out, I was so gobsmacked.
"You do know, right, that a large part of this current economic crisis is that banks have been giving dodgy, unsound bonds to people who can't afford to repay them and then selling that dodgy debt on, compromising the entire global economy?"
My poor telemarketer sighed. She probably knew this but needed her paycheck.
"Well, we're just saying you could get..." she responded.
"Well, I KNOW that I couldn’t afford to pay back a second bond. If you checked out my accounts, you'd know that too. So there's no pretence here that this is in my best interest."
Readers, perhaps I am more naive than most, but I really thought home loan bankers would all be feeling a little sheepish right about now. But apparently they have learnt nothing. Screwing their clients over for maximum profit is still the name of the game.
You know what I am most angry about? Now I have to incur the expenses of moving my bond. And if ONE SINGLE bank phones to offer me one, I may have to throw some bricks.
It seems we can't get telemarketers to stop calling, but maybe we can make them spend a little more on public relations. Please name and shame your most annoying telesales experiences below.
SamWilson is the Editor of Women24.com. You can find her on Women24 columnists, Women24 blogs, 24.sprogblogs, Facebook and Twitter.

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| Hi Sam. I think thousands feel this rage. My list : MTN, CELL C (x 20). And of course numerous credit providers a while back. My harassing phone calls' start coincided with my opening of an Edgars account to cash in on those big discounts when buying one present, prior to promptly closing it again. Do you also receive calls from private numbers with no-one on the other side? That's a sure sign that a sales call centre for CELL C in Durban (i assume) is on the prowl again by making computers check the legitimacy of cell numbers. Asking to be removed from the spam calls list doesn't help either, of course. To hell with all of them. NO I DON'T WANT AN MTN OR CELL C CONTRACT DAMMIT - I ALREADY HAVE VODACOM!!! | ||
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| Pieter on 10 Nov at 09:37 |
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| I am a telesakes markerter, its not always a nice job. It must be irritating to get a lot of call a day, when you hear its one of us, say thanks but no thanks. It takes alot to recover from people who are so mean to you. | ||
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| telesales markerter on 10 Nov at 09:39 |
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| Always phoning me to offer me another contract, even though i have one. And even though i say i cant afford it, they try to convince me its so cheap. AARRGHH!! |I also had the DA phone me and actually asked who im gonna vote for. Then they asked me to confirm my personal details and i said its wrong. THen they asked me what is the correct one and i said "like hell am i going to confirm them, and no, i wont tell you who im gonna vote for either" and i hung up. | ||
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| Tanya on 10 Nov at 09:40 |
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| Hi Sam My most annoying was Discovery Health who phoned my 6 times in 2 months for the Discovery credit card. I lost the plot. Told them to lose my details. One more call and I'd lay a charge of harressment against the company. I went online and removed what contact details I could from my profile. After that, they stopped Incredibly irritating Hilt | ||
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| Hilt on 10 Nov at 09:44 |
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| So should the whole economy come to a standstill because people can't manage their money? I know, instead of trying to generate new business and to try to keep paying their salaries, let's just fire the excess staff at the bank, not to mention the telemarketers! Let's all stic our heads in the sand, wy don't we? I'm sure you'll be moaning about the queues at the bank which will now be even longer! I'm pretty confident that, since you are a writer of some sort, you must have worked at a publication which was at least partially marketed by telemarketers so practise some leniency please. | ||
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| Nanker Phelge on 10 Nov at 09:47 |
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| You know things are really bad when you subscribe to ADT, yet they still phone to ask if you are interested in installing an alarm system. Go figure! | ||
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| Dale on 10 Nov at 09:49 |
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| I'm typically polite, but some of them are so pushy, that's when I use choice language and become aggressive. | ||
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| Richard on 10 Nov at 09:50 |
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| I have one idea on how to deal with life and health insurance sales people. I want to ask them if they pay out in case of suicide. I dearly want to listen to them stutter their way through an excuse. Unfortunately (or is it fortunate?) I haven't yet had the opportunity to use this tactic. | ||
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| Petra on 10 Nov at 09:52 |
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| Standard Bank and their insurance policies - did the same to me as described above. When I tackled the telemarketer, she lamely said, "this is just a courtesy call to thank you for conducting your account so nicely." THey haven't stopped phoning ... | ||
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| brian on 10 Nov at 09:53 |
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| Offering extra insurance in the case of death or accidents. I have tried to close my American Express account four times and keep getting sent a new card as well the mandatory call to offer me a great deal on funeral benefits. My new tactic is to ask the person to please hold and I put the phone down on the desk without hanging up. For inconveniencing me its the least I can do. | ||
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| Simon on 10 Nov at 09:57 |
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