I can well understand your frustration at this situation and it is a pity that your manager did not discuss the salary applicable to your new position at the time that you were appointed into this new position. I would have liked some information as to whether you discussed this matter at the time and what the response of management was at the time.

My immediate advice is that you should simply arrange a meeting with your manager and the HR department to discuss the issue of a salary increase in the light of your promotion and, if it is relevant, your qualifications.

An important aspect that one should always consider in matters of this nature is what the salary bands and job gradings are for the position to which you have been promoted. There are situations where notwithstanding the qualifications one holds, the salary scale for a position does not take the qualifications into account – a situation that should and must be reviewed from time to time.

This is a broad sweep through your question – please do submit another question to the website if you require any further assistance or information.

Good luck – I hope that you are rewarded and recognised in your new position!